Effective Date: April 16, 2026
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
No partial refunds are provided for unused subscription time.
EU customers: You have a 14-day right of withdrawal from the date of purchase. Contact support@theartofpractice.com to request a refund within this period.
If you accessed or downloaded the digital book or Masterclass during the 14-day period, the right of withdrawal for that digital content is waived upon access.
Once the digital book has been delivered (downloaded or accessed), it is non-refundable due to the nature of digital content.
EU customers: The 14-day right of withdrawal applies unless you have already accessed or downloaded the content.
If you experience technical issues accessing your book, contact us and we will resolve the issue or provide a replacement.
Print books are produced on demand by our fulfillment partner (Lulu). Once a print order has been submitted for production, it cannot be cancelled.
If your print book arrives damaged or defective, contact us within 14 days of delivery with a photo of the damage. We will arrange a replacement at no cost.
If your print book does not arrive within the estimated delivery window, contact us and we will investigate with the fulfillment partner.
We are not responsible for customs duties, import taxes, or fees imposed by your country on international shipments.
Once the audiobook has been delivered (downloaded or accessed), it is non-refundable due to the nature of digital content.
Coaching sessions are provided by independent coaches, not by The Art of Practice. Cancellation and refund policies for coaching sessions are set by each individual coach.
If you have a dispute with a coaching session, you may report it through the Platform. We will hold the payment during investigation and make a reasonable determination.
Our dispute resolution is provided as a convenience and our decision is final.
Refunds for digital products sold by coaches are subject to each coach's individual refund policy.
Contact the coach directly for refund requests on their products.
Contact us at support@theartofpractice.com with your account email and a description of your request. We will respond within 5 business days. Approved refunds are processed within 14 days to the original payment method.